Shipping policy
At Naareegram, we aim to deliver your favourite ethnic wear safely and efficiently. We work to ensure that every order is carefully packed and dispatched with attention to detail.
1. Order Processing
Orders are generally processed within 1–3 business days after confirmation.
Processing may take longer during festivals, sales, public holidays, or periods of unusually high demand.
Business days exclude Sundays and public holidays unless otherwise stated.
2. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Free Shipping: Orders above ₹499 qualify for free shipping, provided this offer is active at the time of purchase and the order meets the applicable conditions.
3. Estimated Delivery Time
Orders are generally delivered within 5–7 business days after dispatch, depending on the delivery location and courier service.
Delivery to remote locations may take longer.
Delivery timelines are estimates and may be affected by weather conditions, courier delays, public holidays, or other circumstances beyond our control.
4. Order Tracking
Once your order has been dispatched, tracking details will be shared when available.
You can use the tracking information provided to check the status of your shipment.
If tracking information is unavailable or your order appears delayed, please contact our customer support team.
5. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery details when placing an order.
Naareegram cannot guarantee delivery if an incorrect or incomplete address or contact number is provided.
If a delivery attempt fails, the courier may attempt redelivery or return the shipment to us, depending on its procedures.
6. Damaged Packages or Incorrect Items
If your order arrives damaged or contains an incorrect item, please contact us within 48 hours of delivery.
Share your order number and clear photographs or a video showing the issue so that our team can investigate and assist you.
7. Contact Information
For shipping-related questions, please contact:
Naareegram Customer Support
Email: naareegram@gmail.com
Phone: +91 91350 25410
We appreciate your patience and look forward to making your shopping experience smooth and convenient.